At CampaignPlanner you can delete your personal data and your brand’s data at any time. Here we explain how, and what happens.
How to request deletion
From the app: go to Settings and choose “Delete my account”, or
By email: write to us at [email protected] from the email address linked to your account, with the subject “Delete my data”.
What we delete
Your account data (name, email, password).
Your brand information and the content you have created.
The access tokens for the social networks you have connected: they are revoked and deleted, so the Service no longer has any access to those accounts.
How long it takes
We process deletion requests within a maximum of 30 days. We may keep certain minimal information if a legal obligation requires it, and only for as long as strictly necessary.
Revoke access to a network without deleting your account
If you only want to disconnect a social network (without deleting your account), you can do it from the Service or from the connected apps settings of the social network itself.