campaignplanner.io ◆ Legal

Privacy Policy

Last updated: October 25, 2026

This Policy describes how CampaignPlanner (“CampaignPlanner”, “we”) collects, uses and protects your information when you use the platform available at campaignplanner.io (the “Service”).

1. Information we collect

• Account data: name, email address and password (encrypted) when you sign up.
• Your brand data: logo, colors, business type, tone of voice and any other information you upload so the Service can generate your content.
• Generated content: the campaigns, texts and images you create or approve in the Service.
• Connected social media accounts: when you connect a social network, we receive and securely store the access tokens needed to publish on your behalf, along with the name and profile picture of the connected account. If you allow it, we also read the statistics of the videos you publish through the Service (views, reach, how long they are watched and interactions) to show you how each one is doing. We never receive your password for those networks.
• Usage data: basic technical logs (IP address, browser type, actions in the Service) to operate and secure the platform.

2. How we use your information

• To operate the Service: generate, schedule and publish your content on the networks you connect.
• To authenticate you and keep your account and workspace secure.
• To provide support and communicate with you about the Service.
• To comply with legal obligations.

We do not sell your personal information or that of your clients.

3. Third-party social media accounts

When you authorize the connection of a social network (for example Facebook, Instagram, LinkedIn or X), you do so through that network’s official process. We use that access only to publish and manage the content you approve (including the cover image of each video) and, if you allow it, to show you how the videos you published through the Service are performing. The use of data obtained from each platform is also governed by that platform’s policies. You can revoke access at any time from the Service or from your account settings on the social network.

4. Who we share your information with

We share data only with providers that help us operate the Service, under confidentiality obligations and only to the extent necessary:

• Cloud hosting and infrastructure providers.
• Social media publishing and distribution providers.
• Generative artificial intelligence providers to produce text and images.

We may disclose information if required by law. The specific list of subprocessors is available on request by writing to [email protected].

5. Data retention

We keep your information while your account is active and for as long as necessary to fulfill legal or contractual purposes. When you delete your account, we delete or anonymize your data in accordance with our data deletion policy.

6. Your rights

You can access, correct or delete your information, and withdraw your consent. To exercise these rights, write to us at [email protected] or see how to delete your data.

7. Security

We apply reasonable technical and organizational measures to protect your information, including encryption of passwords and of social media access tokens. No system is 100% foolproof, but we work to keep your data secure.

8. Minors

The Service is not directed at anyone under 18 and we do not knowingly collect their information.

9. Changes to this Policy

We may update this Policy. We will publish the current version on this page with its update date.

10. Contact

CampaignPlanner
Address: La Paz, BCS, Mexico
Email: [email protected]